Refund and Returns Policy

At Miniora, we strive to deliver high-quality fragrances that you’ll love. Due to the personal nature of our products, we have a limited return policy.

Returns

We do not accept returns once the product is delivered, unless:

  • The product is damaged during delivery
  • You received the wrong item

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the product and packaging

After verification, we will offer:

  • A replacement, or
  • A full refund

Refunds

Refunds (if applicable) will be processed within 5–7 business days after approval and will be credited to your original payment method.

Non-Returnable Items

  • Used products
  • Opened packaging
  • Products without original condition

Cancellation

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

Contact Us

For any issues, contact us at:
📧 miniorafragrance@gmail.com
📱 WhatsApp: +91-9633398396